Contact via Email
VIVI provides email support service that customers can trust and rely on, specifically, because customers need to answer inquiries and we can really do it all with great care and meticulousness. Whether you want to ask a question about your account, see how to fix payment issues or want to know the rules of the games, VIVI support team is always only an e-mail away. Reach out for help by following these steps:
- Compose an Email: Use the official support email address provided on the VIVI website.
- Subject Line: Clearly mention your query—for example, “Account Verification Issue” or “Withdrawal Delay.”
- Details: Include relevant information such as your account ID, the issue faced, and screenshots if applicable.
Live Chat Support
For immediate assistance, VIVI’s live chat support is the go-to option. Realizing that players need timely assistance when dealing with issues or inquiries, this in-game support channel puts you in immediate contact with trained gaming experts who are simultaneously able to help you out on a moment’s notice! No more waiting on hold in endless queues such requests to be put through to an automated system, no, you are going to get swift & personalized support to your needs here.
Social Media Support
We love to make sure that we know how our players are, this is the reason why we are always here for you through all social networks. Social media act as an integral communication tool, and we continue to harness these channels for providing our users with real-time information on the latest promotions, announcements, and policy updates as well as offering them direct and easy support. We encourage our users to interact with us through social media with questions, comments or suggestions, as our staff will make sure to respond quickly and effectively.
- Facebook: Follow our official VIVI page on Facebook for regular updates, promotions, and news. The page is also a place where you can engage with other members of the VIVI community, ask questions, and share feedback.
- Twitter: Stay connected with us on Twitter for real-time updates and announcements. If you have a concern or need support, you can tweet your question or send a direct message for faster responses.
- Instagram: Engage with VIVI on Instagram, where we share exciting visuals, promotions, and behind-the-scenes content. Instagram is also a great place to interact with our brand, participate in social media campaigns, and get the latest news.
- YouTube: While primarily focused on engaging content, YouTube also serves as a platform where players can watch tutorials, game demonstrations, and live streams.